Today it is important for businesses to identify what other people are saying about them online, since one bad review or message can completely ruin a business. In this day and time what one person feels about your company can have an effect on your bottom line, so taking steps to ensure your online reputation is good amongst the many internet channels is vital to long term success. We put together strategies to help you build your brand by assessing the current state of your reputation, actively going after positive reviews from current and past clients, and monitoring review sites to let you know when people leave a review. These are just a few things we will do for you as we work on your marketing campaign, but at the end of the day we want to help you build a positive brand name in your community.
Below are some tips to help you manage your online reputation:
- Take stock of your current reputation online to know what is being said about you and your company.
- If you have not already done so claim your profiles on all the major review sites to ensure you can reply to comments when they happen.
- Being consistent across platforms says a lot about your reputation and creates a brand people can trust.
- Set up alerts to know when people write reviews and respond to posts.